Hi Everyone, As you all may already know, the role of AI in our day-to-day lives and businesses has increased considerably in the past few months! Research has shown that AI-enabled customer service transformation can unlock significant value for a business, creating...
Have you ever called a business with a query, only to call back another time and get a different person with a different answer? Not only is this deeply frustrating, it starts to make you question the credibility of the business and forces you to take yet another...
It seems last week’s update revealing some kiwi companies’ lack of compliance to the updated Privacy Act was a real eye-opener for many of us, with plenty of our members downloading our Privacy Act 2020 compliance checklist and lots of emails of thanks about our...
I hope these past couple of weeks have been productive and profitable for you. We’ve been run off our feet here at Grow NZ – in the best way possible – and have been really enjoying supporting many new clients with their growth and marketing strategies....
With Easter now behind us and Anzac Day fast approaching, it feels like we are racing through the year at lightning speed – and we sure hope your web pages are downloading just as fast, because Google has some big changes coming into effect in May that could...
How terrific to see our whole country is back Alert Level 1 just in time for the America’s Cup action, which is looking very exciting indeed! Funnily enough, there is a strong correlation between success in America’s Cup racing and the subject of ‘over-managing’,...
