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Do you have confident customers?

Do you have confident customers?

Have you ever called a business with a query, only to call back another time and get a different person with a different answer? Not only is this deeply frustrating, it starts to make you question the credibility of the business and forces you to take yet another...
Be wise, systemise

Be wise, systemise

Happy August team! Another month down, time really does fly doesn’t it?!  Jingle bells will be ringing in the air before we know it! A big thank you to everyone for your kind messages during our birthday month and a very warm welcome to all the new members who joined...
Wow, you needed that!

Wow, you needed that!

It seems last week’s update revealing some kiwi companies’ lack of compliance to the updated Privacy Act was a real eye-opener for many of us, with plenty of our members downloading our Privacy Act 2020 compliance checklist and lots of emails of thanks about our...