Hi Everyone, As you all may already know, the role of AI in our day-to-day lives and businesses has increased considerably in the past few months! Research has shown that AI-enabled customer service transformation can unlock significant value for a business, creating...
Hi Everyone,As Microsoft’s Award winning partner for 2 years in a row, we want to introduce you to the latest tool available to you by Microsoft! Microsoft Clarity is a cutting-edge behavioural analysis tool that helps you understand user interaction with your...
There has been a lot of talk in the media, from economists and even from the Reserve Bank of New Zealand about the dreaded “R” word – recession. And understandably, many kiwis, and especially business owners, are worrying about how the predicted recession will...
Many things about running a business can keep you awake at night; difficult customers, poor-performing employees, slowing growth, the list can be endless. But the reality is, most all these things are par for the course in business, and should really be expected at...
Last week’s Reserve Bank announcement was not the news most of us wanted to hear, with their forecast confirming some of the views we shared in our 2023 “Tailwinds & Headwinds” forecast a couple of weeks ago. Along with rising interest rates & inflationary...